So you've already sent your letter, ordered a pack of leaflets and stickers, and placed the PetSmart campaign banner on your personal Web page, and you still want to do more to help? That's what we (and animals!) like to hear. Give these ideas a shot, and e-mail us to let us know if you need any help with your actions against PetSmart or if you just want to tell us about the great things that you've done to help animals.
Throw the Book at PetSmart
Well, not literally. Print out a handy list of pet store laws that apply to your state and head to your local PetSmart. Most states have laws that regulate things such as the space required for animals and the accessibility of food and water. For example, a Virginia law states that food must be "placed so as to minimize contamination by excrement and pests," a law that PetSmart is often in violation of. In some stores, for instance, you'll notice that the food bowls and millet are placed directly underneath a group of birds sitting on a perch, making it inevitable that excrement will drop into their food, which can make the birds sick. Keep an eye out for violations like that, and demand to a manager that they be fixed immediately.
If your state doesn't have laws specific to pet stores, you can still ask to speak to a manager and voice your concern that animals should not be sold.
Can You Hear Me Now?
Some birds can mimic human speech, and we know that gerbils can communicate ultrasonically, but sadly they can't tell PetSmart how much they hate sitting all day in a cage, often watching their cagemates suffer and die of neglect. They need you to be their voice, and it's as easy as picking up the phone. Give PetSmart a call and let the company know that you refuse to shop at PetSmart—and have told your friends to do the same—until PetSmart stops selling animals:
- PetSmart customer service: 1-800-738-1385, extension 2518 (8 a.m.-5 p.m. Pacific Time) and 1-888-839-9638 (24 hours a day, 7 days a week)
- PetSmart Headquarters: 1-800-738-1385 (press 0 to speak to the operator)
- Your local PetSmart: Find the phone number for your local PetSmart here. If you used to shop at the store, make sure you tell the store that it won't see you shopping there again until it stops selling animals! If you visit a PetSmart store, please make sure that the animals are treated well. Here is how you can spot neglect and/or abuse at PetSmart.
Calling is one of the most effective ways to voice your opinion, but you can also e-mail PetSmart officials at firstname.lastname@example.org; send the company a letter at 19601 N. 27th Ave., Phoenix, AZ 85027; or fax a letter to PetSmart CEO Phil Francis directly at 623-580-6513.
Writing a letter to the editor or an op-ed about birds is a great way to inform lots of people about the issue, or you can write about PETA's undercover investigation, which revealed rampant neglect at PetSmart stores. Check out PETA's guide to letter-writing and submit a letter to your local paper about why animals shouldn't be sold in pet stores. If you can include a personal experience in your letter, such as an afternoon of bird-watching that made you realize that birds shouldn't be kept in cages, you may have a better chance of getting printed. If your letter or op-ed makes it into the paper, please let us know!
Help Animals, Earn Free Stuff
If you're on the peta2 Street Team, you can earn Street Team points for your actions against PetSmart (like sending crackers to the CEO along with a note that says, "You can have the crackers—Polly wants freedom!") and exchange the points for things like T-shirts, CDs, and even vegan marshmallows. Check out a complete list of peta2 PetSmart actions here.